Terms of Service
Last updated: September 1, 2026
Overview
These terms of service ("Terms") govern your use of the CivAIgentics website at civaigentics.com and the communications programs described below, operated by CIVAIGENTICS LLC ("CivAIgentics," "we," "us," or "our"). By using the website, submitting our contact form, or opting in to our messaging program, you agree to these Terms and to our Privacy Policy.
SMS Text Messaging Program Terms
When you opt in to text messages from CivAIgentics — by checking the consent box on our contact form or by texting our business number first — you agree to receive recurring text messages related to your inquiry, including replies, appointment and consultation scheduling, service updates, and support responses.
- Message frequency varies based on your activity and requests.
- Message and data rates may apply according to your mobile carrier plan.
- Opt out at any time by replying STOP. After you send STOP, we will confirm your opt-out and send no further messages unless you opt back in.
- Reply HELP for help, or contact us using the details below.
- Consent to receive text messages is not a condition of any purchase.
- Carriers are not liable for delayed or undelivered messages. Message delivery is subject to effective transmission by your mobile carrier.
Mobile information and opt-in consent are handled as described in the Privacy Policy: no mobile information is shared with third parties or affiliates for marketing or promotional purposes.
Phone Calls and AI-Assisted Communications
With your consent, we may call you about your inquiry or services. Some calls and messages may be placed or assisted by Emma, our AI assistant. AI-assisted calls identify themselves as such at the start of the call, and you may request a human follow-up or ask us to stop calling at any time.
Use of the Website
You agree to use this website and our communication channels lawfully and not to misuse them — including attempting to disrupt the site, submitting false or misleading information, or using our forms or assistant to send spam or abusive content.
Intellectual Property
The content, branding, and software on this website are the property of CIVAIGENTICS LLC or its licensors and may not be copied or used commercially without permission.
Disclaimer and Limitation of Liability
The website and its content are provided "as is" without warranties of any kind. To the fullest extent permitted by law, CIVAIGENTICS LLC is not liable for indirect, incidental, or consequential damages arising from your use of the website or our communication programs.
Governing Law
These Terms are governed by the laws of the State of Texas, without regard to conflict-of-law principles.
Changes to These Terms
We may update these Terms from time to time. Changes take effect when posted on this page with an updated "Last updated" date.
Contact Us
If you have questions about these Terms or our messaging program:
- Email: steven@civaigentics.com
- Through the direct contact details on our contact page