C.U.R.E. Utilities
Utility intelligence. Forensic billing audits. One connected workspace to investigate discrepancies, review corrections and document results.
Client sign-inExample walkthrough · no account needed
Questions about CURE?
Ask Emma about the platform.
Developed by CivAIgentics LLC.
Delivered in partnership with Syntegras, LLC.
One fictional case. Five clear steps.
Explore a small billing discrepancy and see how evidence, people and decisions stay connected.
01 · Intake
Start with an authorized billing export and the adopted tariff that applies to the period being reviewed.
The original records stay connected to the engagement. The team can see what was supplied and what still needs review.
This walkthrough contains invented records and figures. It does not access a live utility.
Four disciplines. Shared context.
Explore the area that matters today, with the same utility and engagement context as your work expands.
Understand water performance and investigate revenue opportunities.
Where should we investigate water loss and billing discrepancies?
Connect wastewater operations with the evidence behind program decisions.
Which wastewater risks and documentation gaps need attention?
Bring stormwater programs, assets and flood context into one view.
What needs attention across our stormwater program?
Understand adopted charges and explore financial planning scenarios.
How do our rates compare, and what do our scenarios show?
Available evidence varies by utility and source. Rate scenarios support planning; a full cost-of-service study is a separate scope.
The work around the finding matters, too.
Bring documents, people, responsibilities and deliverables into the engagement.
Retain original files and versions. Find supporting passages and connect documents to an engagement, request, case or agreement.
Assign requests and tasks, track due dates, and let authorized city representatives respond through their shared workspace.
Prepare Word and PDF agreements, retain signed originals, and track entered obligations. Administrators manage recorded fees and invoices.
Access follows responsibility. City representatives see explicitly shared work. Investigators and reviewers have assigned permissions. Internal commercial and financial administration stays with authorized administrators.
Ask CURE · Text + voice
A practical planning partner for administrators and a patient guide for city users, grounded in their permitted workspace.
Illustrative request
“Open this engagement and enter the project details I provide.”
Ask CURE can carry the request to a supported form, enter the supplied information, and report the result of an explicitly requested save.
Guidance when you need it
“Walk me through the next step.”
Supported actions follow your permissions. Review, publication, sharing, signing and financial actions remain page controls. Selected context is processed by xAI.
Evidence you can follow.
Keep the source, the reasoning and the outcome connected, with assumptions and missing information visible.
Potential discrepancies, modeled opportunities, billed changes and collected cash have different meanings. CURE keeps those distinctions visible.
Explore the experience behind the approachHistorical professional experience is presented separately from results achieved through this application.
Coverage depends on the utility, source and reporting period. Public records can identify questions to explore; billing evidence and review establish whether a correction is warranted. Forecasts are not guarantees.
Capability summary reviewed September 7, 2026. Source refresh dates are shown within the application.
Technology, utility experience and delivery.
Combining software development, process improvement and utility experience helps us bring more to each engagement together.
Application development, process engineering and the technology that connects evidence to useful work.
Meet Dr. Steven Sierra AlcabesUtility experience, relationships and partnership delivery that connect the platform with the needs of local government.
Meet SyntegrasWorking together: Steven Sierra Alcabes · Shane Sangalli · Rodney Rhoades · Kevin Liu
A supported first step.
Use a walkthrough to connect the right modules to your immediate priorities. In the application, guided tasks and contextual help support the next step.
Role-aware tasks, walkthroughs and a downloadable reference.
Read the user guide (PDF)Responsive web access and installation from supported Android and iPhone browsers. Private records require a connection.
Before we meet.
Yes. The example on this page and the public demonstration use a fictional utility. Atlas and operational workspaces require sign-in. A walkthrough can focus on the modules relevant to your city.
CURE analyzes authorized exports and helps teams investigate discrepancies, review corrections and document results. Changes to the city's authoritative billing system remain a separate, authorized implementation step.
Assigned city representatives can access explicitly shared records and respond to permitted requests. Investigators, reviewers and administrators have different permissions. Internal records and financial administration are not automatically shared with city users.
Ask CURE can guide users, retrieve permitted evidence, open modules and connected records, fill supported forms, and save supported changes when explicitly requested. Important review, sharing, signing and financial actions remain page controls. Text and voice share one conversation; selected context is processed by xAI.
Yes. Retain permitted documents and versions, attach externally signed originals, and prepare Word and PDF contract exports. Administrators can track entered obligations and record invoices and external receipts. Native e-signature and payment processing are separate future integrations.
CURE supports responsive web access and installation from supported Android and iPhone browsers. Guided help and a downloadable user guide support onboarding. Private records are not available as a synchronized offline database.
No. Modeled opportunities depend on source coverage, assumptions and review. CURE distinguishes potential discrepancies, reviewed findings, implemented corrections, additional billed amounts and collected cash. A rate-sufficiency scenario also does not replace a complete cost-of-service study.
Bring a question. We'll explore it together.
Start with a focused conversation about your data, your team and the work ahead.