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    For city governments

    Digital systems and process improvement for cities.

    CivAIgentics helps municipal teams recover value, improve workflows, deploy useful AI, and build dashboards that support decisions instead of decorating reports.

    $9M+

    Verified municipal value

    140,000

    Residents served through municipal AI

    $6M+

    Utility-billing recovery corrected

    CSSC

    Accredited municipal LSS program

    Review municipal proofDiscuss city work

    Municipal work areas

    The work starts with operating reality: staff capacity, public accountability, legacy systems, council expectations, and services residents actually use.

    Process Improvement

    Lean Six Sigma, DMAIC execution, SOPs, KPIs, and control plans built around how the city actually works.

    Revenue Recovery

    Forensic review of billing logic, water loss, fee schedules, workflow drift, and the controls needed to hold the fix.

    Resident AI Assistance

    Website and phone AI assistants grounded in real procedures, escalation rules, and privacy-safe quality monitoring.

    Dashboards & Platforms

    Strategic planning, KPI, ITSM, water intelligence, and operating dashboards that make performance visible.

    Municipal AI with operating controls

    Our production municipal assistant uses xAI/Grok realtime voice across widget, phone, and SMS channels, with after-hours coverage of department lines, identity-verified account and permit lookups, public-records property answers, deterministic local policies, grounding, official-site fallback controls, and anonymized QA summaries instead of raw transcript storage.

    Explore AI implementation

    C.U.R.E. Utilities: utility intelligence

    C.U.R.E. Utilities, built by CivAIgentics and delivered in partnership with Syntegras, LLC, maps TWDB water loss audits, TCEQ violations, financing signals, and city financial context into practical revenue recovery intelligence, with wastewater, stormwater, and rate modules beside the water work.

    Visit C.U.R.E. Utilities

    Need a city system that survives implementation?

    Start with the workflow, the people, the constraints, and the evidence. Then build the technology.

    Start a municipal conversation